Basics of Tourism

Basics of Tourism

WHO IS THIS COURSE FOR ?

Are you a university student stepping into the world of tourism and hospitality, currently working in the travel industry, or an ambitious professional striving for success in Morocco or beyond? Our Tourism and Travel English course is designed to equip you with the specialized vocabulary, industry-specific terminology, and professional communication skills needed to navigate the dynamic world of travel and hospitality with confidence.                                                                     From essential customer service expressions to handling reservations, assisting travelers, and engaging with international guests, this course will empower you to communicate effectively, provide excellent service, and use the appropriate jargon in a tourism and travel context.

Take the next step in your career by mastering the language of tourism and hospitality. Enroll today and unlock new professional opportunities in the global travel industry.

 

COURSE'S MAIN FOCUS

  1. Master the essential terminology and common expressions used in the tourism, hospitality, and travel industry.
  2. Enhance your ability to communicate clearly and effectively in phone conversations, emails, and customer interactions.
  3. Develop the ability to communicate professionally with guests, colleagues, and superiors in various hospitality settings.
  4. Learn how to handle reservations, provide travel recommendations, and assist customers with inquiries in oral and written communication.


COURSE TIMES & DURATION

  • Session 1: 60 min (group of 6). At least A2 level in English Language. Tuesday.
  • Session 2: 60 min (group of 6). At least A2 level in English Language. Thursday.
  • Session 3: 60 min (group of 6). At least A2 level in English Language. Saturday.

Basics of Tourism and Travel

  • Course Information

Meeting Time : Based on the availability

Location : Online – Engrow platform (live)

Sessions : 3 live sessions of 60 min per week

Levels : A1 – A2

  • Course Description

This course is designed to help university students, as well as employees and professionals preparing for a career in the tourism and travel industry, acquire the basic terminology related to the field while developing their English skills. The course is based on practical lessons and real-world scenarios integrating the four English skills: reading, listening, speaking, and writing.

  • Course Content:

Please, note that this syllabus could be subject to slight changes based on the learner’s needs and other considerations.

Session Number

Topics

Session 1

Airport Check-in Desk

Session 2

Airport Security Check

Session 3

Baggage Restrictions & Limits

Session 4

In-flight Safety Practices

Session 5

Items Requests

Session 6

Ordering Food

Session 7

In-flight Leisure

Session 8

Airport Transportation

Session 9

Renting a Car

Session 10

Flight Delays

Session 11

Lost Baggage

Session 12

Requesting Internet Connection

Session 13

Requesting Room Change

Session 14

Using Room Services

Session 15

Avoiding Culture Shock

Session 16

Staying Safe During Travel

Session 17

Calling Emergency Numbers

Session 18

Contacting the Embassy

Session 19

Vacation and Adventures

Session 20

Attractions and Sightseeing