Basics of Tourism

Basics of Tourism

WHO IS THIS COURSE FOR ?

Our Tourism and Travel English course is offered to any professional, employee, or university student entering the job market and is willing to learn English while acquiring the terminology required for the tourism and travel environment. The course is designed to provide the learners with the career-oriented content and terminology based on the most common tourism and travel scenarios and situations required to navigate the sphere confidently. Learn to handle guest interactions, travel-related communications, and provide customer service while speaking the language professionally.

Enroll now and advance your career by building the English required for the tourism and travel industry!

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COURSE'S MAIN FOCUS

  1. Terminology: Master the essential terminology and common expressions used in the tourism, hospitality, and travel industry.
  2. Communication: Build the ability to communicate professionally with guests, clients and colleagues in the hospitality settings.
  3. Conversations: Enhance your ability to handle effectively your phone conversations, emails, complaints and customer interactions.
  4. Correspondence: Learn how to handle reservations, provide travel recommendations, and assist customers with inquiries in writing. 


COURSE TIMES & DURATION

  • Session 1: 60 min every Tuesday (group of 6 to 8) Level A2 required. Online: Engrow’s Platform (Refer to the syllabus for content details)
  • Session 2: 60 min every Thursday (group of 6 to 8) Level A2 required. Online: Engrow’s Platform (Refer to the syllabus for content details)
Syllabus

Basics of Tourism and Travel

  • Course Information

Meeting Time : Based on the availability

Location : Online – Engrow platform (live)

Sessions : 3 live sessions of 60 min per week

Levels : A1 – A2

  • Course Description

This course is designed to help university students, as well as employees and professionals preparing for a career in the tourism and travel industry, acquire the basic terminology related to the field while developing their English skills. The course is based on practical lessons and real-world scenarios integrating the four English skills: reading, listening, speaking, and writing.

  • Course Content:

Please, note that this syllabus could be subject to slight changes based on the learner’s needs and other considerations.

Session Number

Topics

Session 1

Airport Check-in Desk

Session 2

Airport Security Check

Session 3

Baggage Restrictions & Limits

Session 4

In-flight Safety Practices

Session 5

Items Requests

Session 6

Ordering Food

Session 7

In-flight Leisure

Session 8

Airport Transportation

Session 9

Renting a Car

Session 10

Flight Delays

Session 11

Lost Baggage

Session 12

Requesting Internet Connection

Session 13

Requesting Room Change

Session 14

Using Room Services

Session 15

Avoiding Culture Shock

Session 16

Staying Safe During Travel

Session 17

Calling Emergency Numbers

Session 18

Contacting the Embassy

Session 19

Vacation and Adventures

Session 20

Attractions and Sightseeing