ESP Workplace Conversations

ESP Workplace Conversations

WHO IS THIS COURSE FOR ?

ESP Business Conversations – Level 2 builds on the Basics of Business course, designed for employees, professionals, and ambitious students aiming to refine workplace communication and excel in professional settings.

This advanced course covers industry-specific terminology, formal business writing, and high-level interactions, enabling learners to engage confidently in negotiations, presentations, and corporate discussions. Participants will develop skills in drafting reports, composing persuasive emails, and articulating ideas with precision and fluency in various business contexts.

Take the next step in your career—enroll today and unlock new professional opportunities in the business world!

Course's Main Focus

  1. Precision in Business Communication: Develop the ability to articulate ideas clearly and confidently in presentations, negotiations, and professional discussions.
  2. Refined Business Writing Skills: Learn to draft polished emails, detailed reports, formal letters, and other workplace documents with accuracy and professionalism.
  3. Fluency in Workplace Scenarios: Gain confidence in handling real-world professional situations, including conflict resolution, client interactions, teamwork, and leadership communication.

Course Times & Duration

  • Session 1: 60 min (group of 6), pre-intermediate level of English language, Tuesday.
  • Session 2:60 min (group of 6), pre-intermediate level of English language, Thursday.
  • Session 3: 60 min (group of 6), pre-intermediate level of English language, Saturday.

ESP Business Conversations

Session NumbersTopics
1Self-introductions
2Business Introductions
3Describing Business Activity
4Talking about One’s Position
5Talking about First Day at Work
6Small Talk & Commuting to Work
7Making Requests
8Business Meetings
9Work Discussions
10Welcoming Visitors
11Networking & Contacts
12Sending Invitations
13Greeting New Employees
14Placing an Order
15Scheduling a Meeting
16Rescheduling a Meeting
17Requesting Information
18Making Reservations
19Expressing an Apology
20Expressing Recognition
21Describing Graphs & Charts
22Describing Products & Services
23Delegating Tasks
24Complaining about Services
25Sharing News in the Workplace
26Making Recommendations
27Terminating an Employee
28Reprimanding Appropriately
29Announcing the Downsizing
30Handling & Transferring Queries
31Solving Misunderstandings
32Convincing & Lead Generation
33Organizing an Event
34Negotiating a Deal
35Business Launches & Socializing
36Business Trips
37Appreciation Parties
38Proposing a Joint Venture
39Acquisitions and Mergers
40Business Emails
41Phone Calls & Telephoning
42Announcing the Downsizing
43Handling & Transferring Queries
44Solving Misunderstandings